At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate while also creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.

Pay Range: Starting at $18/hour

Job Description: Your Impact

Are you a natural persuader? Do you thrive in a fast-paced, high-energy environment where every conversation is an opportunity? As a Customer Engagement Specialist, you'll be the voice of Thrasher; engaging education and inspiring homeowners to take action. Your ability to connect with people and drive results will directly fuel our success.

Job Duties: How You Win Everyday

Own the conversation. Make outbound and take inbound calls, engaging homeowners and scheduling free consultations with our experts.
Crush your goals. Consistently meet or exceed lead conversion and appointment retention metrics.
Bring the energy. Every interaction is a chance to WOW our customers.
Collaborate and elevate. Work seamlessly with internal teams to deliver an unmatched customer experience.

Qualifications: What You Offer

Must be at least 18
Pre-employment screening includes, but isn’t limited to, a felony/misdemeanor background check
Minimum of 1-2 years of customer service experience
A history of reliable and consistent job longevity

Benefits: What We Offer

Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
401(K) Retirement Savings up to a 5% match
Employer paid life insurance in the amount of $50,000
Comprehensive paid training
Career growth and development

Thrasher Group and their affiliates are an Equal Opportunity Employer.